Customer Service Representative – French Market (Fully Remote in Greece)

Location: Remote (based anywhere in Greece)
Employment Type: Full-time
Industry: Customer Support / Social Media
Seniority Level: Entry-level
Salary: €1,100 gross/month + performance bonus (up to €200/month)

About the Role

Are you fluent in French and English and looking to grow your career while living in Greece? We are currently hiring Customer Service Representatives to support French-speaking users.

This is a remote position open to candidates living anywhere in Greece. You will join a multicultural support team focused on ensuring a safe and positive user experience.

Key Responsibilities

• Deliver professional and empathetic support to French-speaking users

• Investigate and resolve account-related and content moderation issues

• Monitor user reports and uphold platform community guidelines

• Identify trends and escalate complex cases when appropriate

• Share user insights to support ongoing process improvements

Requirements

• Fluency in French (C1/C2) and strong command of English (B2 or higher)

• Excellent communication and interpersonal skills

• Strong problem-solving abilities and attention to detail

• Empathy and a user-centric mindset

• Basic familiarity with social media platforms (full training provided)

What We Offer

• Competitive base salary of €1,100 gross/month

• Performance bonus of up to €200/month

• Full training and onboarding provided

• Flexible remote work from anywhere in Greece

• Supportive and international team culture

• Clear career development paths and growth opportunities

Why Join Us

This is an opportunity to build a meaningful career while contributing to a more secure and respectful digital environment. If you are passionate about helping people and want to work from a dynamic, inspiring location, this role could be the perfect fit.

How to Apply

Submit your CV directly via LinkedIn. If your profile matches the role, our team will be in touch to schedule the next steps.